By accessing or using the website and services of D-Labs, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. These terms apply to all patients, healthcare professionals, corporate clients, and visitors using our diagnostic laboratory services.
Terms & Conditions
Please read these terms carefully before using our medical laboratory and diagnostic services
Last updated: March 15, 2026
1. Acceptance of Terms
2. Use of Website & Services
You are granted limited, non-transferable access to use this website for lawful medical and informational purposes only. Under this access, you agree not to:
- Misuse diagnostic information or laboratory reports
- Attempt unauthorized access to patient or laboratory systems
- Copy, modify, or redistribute content without written permission
- Use the website for fraudulent or unlawful activities
- Interfere with the security or performance of the platform
3. Medical Laboratory Services
Our diagnostic services are performed by qualified medical laboratory professionals in accordance with accepted clinical standards. By using our services, you acknowledge that:
- Laboratory results are intended to support clinical diagnosis and not replace professional medical judgment
- Accurate patient information is required for reliable test outcomes
- Turnaround times may vary depending on test complexity and sample quality
- Some tests require specific preparation instructions to be followed
- Results should always be reviewed by a qualified healthcare provider
4. Medical Disclaimer
Information provided on this website, including laboratory reports accessed online, is for informational purposes only and does not constitute medical advice. D-Labs does not guarantee specific diagnostic outcomes and shall not be held responsible for clinical decisions made solely based on laboratory data.
5. Limitation of Liability
To the fullest extent permitted by law, D-Labs shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our laboratory services, website, or diagnostic reports.
6. Payments & Billing
By requesting laboratory services, you agree to the following billing terms:
- All fees are payable at the time of service unless otherwise agreed
- Insurance or corporate billing is subject to verification
- Fees may vary depending on test panels and urgency
- Refunds are not applicable once samples have been processed
- Missed appointments may attract administrative charges
7. External Links
Our website may contain links to third-party medical or informational resources. We do not control or endorse these external sites and are not responsible for their content, accuracy, or privacy practices.
8. Amendments
D-Labs reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services after changes are published constitutes acceptance of the revised terms.
9. Contact Information
If you have questions regarding these Terms & Conditions or our laboratory services, please contact us: